Effective Security Incident Response and Management
Comprehensive security incident response platform for detecting, analyzing, responding to, and recovering from security incidents. Streamline incident workflows, coordinate response teams, document investigation activities, and implement lessons learned. Minimize impact, reduce response time, and improve security posture through systematic incident management.
Accelerate incident response with predefined workflows and playbooks. Automated notifications alert response teams immediately. Coordinate activities and reduce mean time to resolution (MTTR).
Automate incident handling with customizable workflows. Route incidents through triage, investigation, containment, and recovery stages. Track status and progress in real-time.
Facilitate collaboration between security, IT, legal, and management teams. Share information, assign tasks, and maintain unified incident timeline. Integration with communication tools.
Track incident metrics (MTTR, MTTD, impact). Analyze trends and root causes. Implement lessons learned. Measure and improve incident response capability continuously.
Handle security incidents from detection to resolution. Follow structured incident response process (Preparation, Detection, Analysis, Containment, Eradication, Recovery, Lessons Learned). Coordinate security team activities and maintain incident documentation.
Manage data breach incidents with regulatory reporting requirements. Track affected individuals, assess data exposure, coordinate breach notifications, and document response for GDPR, HIPAA, or state breach notification laws.
Respond to ransomware attacks systematically. Isolate affected systems, assess impact, coordinate with law enforcement, manage backups restoration, and document recovery process. Track ransom communications if necessary.
Handle mass phishing incidents efficiently. Track affected users, coordinate user notifications, block malicious URLs, reset compromised credentials, and provide remedial security awareness training.
Investigate suspected insider threats with proper documentation. Maintain chain of custody for evidence, coordinate with HR and legal, track access logs and activities, and document findings for potential legal action.
Manage incidents involving third-party vendors or partners. Coordinate response with external parties, assess supply chain impact, track vendor communications, and document remediation requirements.
Built on Django with PostgreSQL for incident data storage. Celery for background tasks (notifications, SLA monitoring, automated actions). Redis for real-time updates and caching. WebSocket support for live incident updates. Integration layer for SIEM, SOAR, and ticketing systems.
Incident data encryption at rest and in transit. Fine-grained access control for sensitive incidents. Need-to-know principle enforcement. Audit trail for all incident activities. Secure evidence storage. Data retention policies. Compliance with incident handling standards (NIST SP 800-61, ISO 27035).
Handles high volumes of incidents and alerts. Efficient incident querying and filtering. Real-time dashboards with optimized queries. Background processing for analytics. Horizontal scaling support. Archive old incidents for performance.
Custom incident types and fields. Configurable workflows and stages. Custom notification templates. Flexible SLA definitions. Pluggable integration modules. Custom playbooks and runbooks. White-label branding. Custom report templates.
The system supports all common incident types: malware infection, phishing, ransomware, data breach, DDoS attack, unauthorized access, insider threat, policy violation, system compromise, account takeover, and more. You can define custom incident types specific to your organization.
Workflows define stages an incident passes through (New → Triage → Investigation → Containment → Recovery → Closed). Each stage can have automated actions, required tasks, approval gates, and SLA timers. Different workflows can be configured for different incident types and severities.
Yes, the platform integrates with SIEM systems like Wazuh, Splunk, ELK Stack, and others. Alerts from SIEM can automatically create incidents, or incidents can pull data from SIEM for investigation. Bi-directional integration keeps systems synchronized.
The system tracks key metrics: Mean Time to Detect (MTTD) from occurrence to detection, Mean Time to Respond (MTTR) from detection to resolution, Mean Time to Contain (MTTC) from detection to containment. Metrics are calculated automatically based on incident timestamps and displayed on dashboards.
Yes, the platform includes templates and workflows for regulatory breach notifications (GDPR 72-hour notification, HIPAA breach reporting, PCI DSS incident reporting). Generate compliant reports with required information, track notification deadlines, and maintain documentation for regulators.
Teams collaborate through incident-specific communication threads, task assignments, file sharing, and activity feeds. Integration with Slack, Microsoft Teams, and email keeps everyone informed. Role-based access ensures appropriate team members see relevant incidents.
Yes, the platform supports playbook automation. Define response playbooks with automated and manual steps. Integration with SOAR platforms allows orchestration of technical response actions. Playbooks can be triggered automatically or manually based on incident type.
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